This Privacy Policy was last updated on 1 October 2026. Your continued use of the Alpha66 platform signifies your acceptance of the latest terms.
1
Introduction and Scope of the Privacy Policy
Alpha66 ("we", "Platform", or "Company") takes our responsibility to protect your privacy seriously. This Privacy Policy explains in detail how we collect, process, store, disclose, and safeguard your personal data when you use the website, mobile app, and all services offered by Alpha66.
This policy applies to all users who register, browse, or interact with the Alpha66 platform in any capacity, including registered members, website visitors, and individuals who contact our support team.
By using Alpha66's services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.
We encourage you to read this document carefully and to contact our support team via live chat should you have any privacy-related enquiries.
2
Personal Data We Collect
Alpha66 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect and their purposes:
| Data Category |
Example Information |
Purpose of Collection |
| Identity Data |
Full name, date of birth, identification card number |
Identity verification (KYC), access control |
| Contact Data |
Email address, phone number, residential address |
Communications, security notices, customer support |
| Financial Data |
Bank account details, deposit and withdrawal records |
Payment processing, fraud prevention |
| Technical Data |
IP address, device type, web browser, access logs |
Platform security, experience enhancement |
| Usage Data |
Game history, betting records, session duration |
Responsible gaming, service analytics |
| Preference Data |
Language settings, notification preferences, game preferences |
Personalise the user experience |
We also collect data indirectly through cookies, tracking pixels, and similar technologies when you browse our platform. This information is used to improve website functionality and the overall user experience.
3
How We Use Your Data
The personal data we collect is used solely for lawful and stated purposes. Alpha66 does not process your data for any other purpose without first obtaining your consent. The primary purposes for which your data is used are as follows:
- Account Management: Creating and maintaining your account, processing registrations, and managing your platform access credentials;
- Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately;
- Identity Verification (KYC): Meeting anti-money laundering (AML) compliance requirements and member identity verification;
- Platform Security: Detecting and preventing fraud, unauthorised access, and suspicious activity that could compromise your account security;
- Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to members;
- Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate assistance;
- Service Communications: Sending important notices regarding your account, policy changes, and service updates;
- Product Improvement: Analysing platform usage patterns to improve the experience, performance, and new features.
Alpha66 does not use your personal data for automated decision-making that could have a significant impact on your rights or interests without appropriate human intervention.
4
Data Sharing and Disclosure
Alpha66 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your data in the following limited and defined situations:
- Service Providers: We share data with trusted service providers who help us operate the platform, including payment processors, cloud hosting providers, and identity verification services. All such providers are bound by strict confidentiality agreements;
- Legal Requirements: Alpha66 may disclose data if required by law, court order, or a valid request from the relevant authorities;
- Fraud Prevention: Data may be shared with industry bodies or law enforcement agencies for the purpose of investigating fraud or illegal activities involving our platform;
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of that business transaction, subject to equivalent protections;
- With Your Consent: In other situations requiring data sharing, we will obtain your explicit consent beforehand.
Where your data needs to be transferred overseas for processing purposes, Alpha66 ensures adequate protections are in place in accordance with recognised international data transfer mechanisms, including the use of approved standard data contracts.
5
Cookies and Tracking Technologies
Alpha66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are as follows:
- Essential Cookies: Required for core platform functions such as Login, session security, and navigation. These cookies cannot be disabled without affecting platform functionality;
- Performance Cookies: Collecting information on how you use the platform to help us identify issues and improve overall performance;
- Functional Cookies: Saving your preferences such as language, display settings, and login details for a smoother return experience;
- Analytics Cookies: Helping us understand aggregated, anonymised usage patterns for product improvement purposes.
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the platform, but will not compromise your account security.
6
Data Retention Period
Alpha66 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. Our data retention guidelines are as follows:
- Active Account Data: Retained for the duration your account remains active and in use;
- Closed Account Data: Retained for a minimum of 5 years after account closure to meet legal compliance and audit requirements;
- Financial Transaction Records: Retained for 7 years in accordance with accounting and financial legal requirements;
- Security Logs: Retained for 12 months for security incident investigation purposes if required;
- Marketing Data: Deleted or unsubscribed when you withdraw consent for marketing communications.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
7
Your Privacy Rights
As an Alpha66 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Correct any inaccurate or incomplete data in your account.
Right to Erasure
Request the deletion of your data ("right to be forgotten") subject to legal requirements.
Right to Data Portability
Receive your data in a structured format for transfer to another service provider.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Restriction of Processing
Request that we restrict the processing of your data in certain circumstances as provided by law.
To exercise any of the above rights, contact our data protection team via live chat on the Alpha66 platform. We will process your request within 30 days from the date of receipt.
8
Data Security and Protection Measures
Alpha66 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure.
Key security measures we implement include:
- End-to-End Encryption: All data communications use 256-bit SSL/TLS encryption to ensure data confidentiality during transmission;
- Layered Access Controls: Only authorised staff with a legitimate business need may access member personal data, and all access is logged and monitored;
- Two-Factor Authentication (2FA): Our internal systems use 2FA for all administrative access to prevent unauthorised account access;
- Regular Security Testing: We conduct regular penetration testing and security audits to identify and patch vulnerabilities;
- Staff Training: All Alpha66 staff receive regular data protection training to ensure best privacy practices are upheld;
- Incident Response Plan: We have comprehensive incident response procedures in place to address any data breaches swiftly and effectively.
9
Privacy Policy Amendments
Alpha66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever a material change occurs, we will:
- Updating the "Last Updated" date at the top of this document;
- Displaying prominent notices on the alpha66 platform before changes take effect;
- Notifying members via their registered email address for significant changes;
- Providing a minimum notice period of 14 days before the new terms take effect for material changes.
Continued use of the Alpha66 platform after the effective date of any changes means you accept the updated Privacy Policy. If you disagree with the changes, you have the right to close your account and request deletion of your data.
For any enquiries, concerns, or complaints regarding your data privacy at Alpha66, contact our support team via live chat, available 24 hours a day, 7 days a week. Our email: [email protected]